Integrated Payments Specialist
We are seeking an Integrated Payments Specialist to coordinate, oversee, and execute on new and existing PDDS client payment account onboarding, activation, and roll-out support.
*This is a hybrid role (working 2x per week) in either our Phoenix, AZ or Atlanta, GA offices.
We are seeking: An Integrated Payments Specialist to coordinate, oversee, and execute on new and existing PDDS client payment account onboarding, activation, and roll-out support.Job Duties
- Manage PDDS client’s payment account onboardings and activations
- Act as main point of contact for Payment partner and PDDS for sales operational support
- Coordinate and drive payment token account transfers for existing and new clients
- Act as main point of contact for new payment location requests from existing clients
- Evaluate and optimize current payment processes to expedite activation timelines, improve client experience, and more quickly recognize revenue
- Manage payment specific reporting and communicate insights to relevant internal and external parties
- Own and drive regular meeting cadence with payment vendors
- Bachelor's degree or equivalent experience in a related field
- 2-4 years of prior experience in the payment acquiring / processing space
- Prior experience with integrated SaaS relationship / account management
- Prior experience with merchant application and account onboarding tasks
- Prior experience working with software onboarding applications
- Prior experience working within Salesforce is preferred
PLANET DDS CORE IDEOLOGY
Mission:
Dental software is broken. We aim to fix it.
Vision:
To be the first choice for growth-minded dental businesses.
How do we get there?
To encourage measurable progress toward our vision and make the best decisions on behalf of employees and customers, we adopted a set of common values:
Collaborative – Working independently and across teams, we create scalable solutions to enable company growth
Empathetic – We are educated on the experience of our customers and feel vested in their success
Accountable – We feel ownership for the quality of our work and take pride in the positive outcomes
Trustworthy – We operate with integrity and honest, making promises we know that we can keep
Ambitious – We are driven by our ability to make a long-term, positive impact on the lives of dental market leaders
An Equal Opportunity Employer – Including Disability/Veterans